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Dietsync
  • HOME
  • CHALLENGE
    • PLANS
    • COACHCES
    • PROCEDURE
    • TERMS
    • PRIZES
    • SPONSORS
    • FAQ
  • NUTRITION
    • NUTRITION PLAN
    • NUTRITION GUIDE
  • TRAINING
    • CUSTOMIZED TRAINING
    • MEMBERSHIP
    • E-BOOK WORKOUTS
  • BLOG
  • ABOUT US
    • Our team
    • Reviews
    • FAQ
  • SHOP
  • CONTACT US
  • en_GBEnglish
    • elGreek

QUESTION & ANSWER

FAQ

These are commonly asked questions related to how we work, about our services, payment methods etc. For questions related to a specific product, please visit the relevant page using the links below.

For nutrition-related questions:

  • General Nutrition FAQ
  • Nutrition plan 
  • Nutrition guide

For training-related questions:

  • Training FAQ
  • Membership plan
  • Customized Training
Need more help?

Our help centre should contain all the answers, but if you need a little more help please use one of the options on our contact page.

Contact us

Which plan is it best for me?

  • Nutrition plan: for those who wanna lose fat, gain muscle mass or improve athletic performance with a personalised nutrition plan.
  • Nutrition & Training plan: A package of nutrition & training. (Nutrition plan+ Training plan)
  • Training plan: for those who want a tailor-made training program, based on their available equipment.
  • Strength & Conditioning: A unique challenging membership training program for athletes, who which to improve their physical capacity.

What is the follow up service?

The follow-up service was created for those enrolled in our nutrition programs, and wish to continue their nutrition journey until they reach their goals. With our follow up services, we make adjustments to the nutrition plan and provide additional feedback.

In what languages are the programs written and what units are used?

Our plans can be designed in English or Greek, using the Imperial system (feet, inches, pounds)  or Metric system (grams, centimetres)

How do I receive my training/nutrition plan?

All nutrition plans and the customized training plan will be sent via email in a pdf format.

For the Strength & Conditioning plan, once you have purchased it, you get access to our private page, which you have immediate access to the training plan. The training plan is updated every Sunday.

Can I return the product after purchase?

All products sold on this website are non-refundable, due to the nature of the products being digital with significant value and the inability to actually ‘return’ a physical product.

What payment methods do you offer?

We offer a number of easy options for you to pay for your order. You can use any of the options listed below. We take security very seriously, your details are safe with us.

  • Mastercard/ Visa / American Express
  • PayPal
Need more help?

Our help centre should contain all the answers, but if you need a little more help please use one of the options on our contact page.

Contact us
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