Delete your DietSync account

This page explains how to delete your account in the DietSync Fitness app (by DIETSYNC LTD) and what happens to your data.

Option 1: in the app (immediate)

1. Open the DietSync Fitness app and sign in.
2. Go to Settings › About › Delete Account.
3. Read the notes and confirm.

Your account is deleted straight away and you are signed out.

Option 2: by email (no app needed)

Send an email to info@diet-sync.com from the email address you use to sign in, with the subject "Delete my account". We will confirm your request and delete your account within 30 days.

What is deleted

Everything you logged and your account itself: your profile, food diary, meal plans, training and workout logs, weight and body measurements, progress photos, check-ins, habits, wearable data and your chat with your coach. This can't be undone.

What we keep

The records of your payments (invoices and receipts), because the law requires us to keep them for our accounts. We keep them for as long as tax law requires and then delete them. If you won a Transformation Challenge prize and agreed to have your before and after photos published, those published photos stay up unless you ask us to remove them.

Your subscription

If you pay by subscription, it is cancelled when your account is deleted, so you won't be charged again. The rest of the current period isn't refunded automatically.

Questions? Write to info@diet-sync.com.